My App

First things first. This is an app for customers to communicate with you. To send you referrals and to turn you into the go to person to all their friends and family. When a customer does something in your app, it will appear in your activity timeline in your tool kit. Your app is your tool kit. When a customer askes if you have a business card say, "Yes I do! It is a digital business card and your own app for you to view our inventory, download any brochure, even calculate your payments, and even instant chat with me when you have a question! What did you say your number was again?"

Profile-

Go to your profile on the second slide of the tool kit icons. Click on my profile. Scroll down to where you see the blue tab that says manage my app. Click edit homer screen. You will need to take a photo vertical for the app. Just click on the blue pen and it will allow you to upload the photo. Above the blue pen you will see a tab that say view customer app. If you click this, you will be able to see what the customer sees in your app. To add it to your home screen on a iPhone just press the little box with the arrow. Then press add to home screen.  Give it a title, like your name. Then you will see it on your home screen with your profile picture at the app icon image. This is the same thing the client will see on their phone when they download it to their home screen.

How do I share my app?

The app is located on the first slide of icons on your tool kit. The icon is a phone and replaced the digital business card. The icon is titled, share my app.

When you click on the share my app icon it will open. You will see a tab that says manage my app. When you click this tab, it will take you to your profile settings for your tool kit. You will also see a search bar that will allow you to search all your contacts and will give you the option to add a contact on the spot. This is just like sending a digital business card. When you send the app to someone, they will receive a text that says hey (Customer first name) this is (Your name). Jere is a link to my app. Enjoy! Reply STOP to opt-out. Show your customer how to add it to their home screen.

Customer app-

Once your customer has downloaded the app you will want to encourage them to click on the icon that is the online of a person, this is their profile settings. Once clicked, it will pull up a side bar that says welcome (customer name) and has a spot for them to add their photo. Notifications is where your customer that has downloaded the app will click their options how to be notified when something has happened within their app.

Home screen of app-

The home screen of your app will display your photo you have chosen. It will have your brand emblem in the top left corner. In the top right corner, you will have the customer profile icon and a bar menu that gives the customer many different abilities to communicate and interact with you and your website. In the bottom right hand corner, you will see 4 yellow circle icons. Starting from let to right. The first icon is the instant message icon. This allows the people that have downloaded your app the ability to communicate with you straight through the app. The second icon will allow these people the ability to call you from the app. The third icon, with the bird, is a link to all your social accounts. It will give them the option to click on the social media icon they would like to visit. It will take them out of the app and open a new window with your social media icon they pick to view. The last icon is the one with a dash mark. This icon will close and expand the three icons we just went over.

Menu Bar

The yellow menu bar in the top right will pull up all the actions the customer can perform when using their app. The first six, going from left to right, have been covered.

The 7^th icon that has the pin and says map, will show your location of your dealership, the hours and days of operation, call now button and a chat now button.

The 8^th icon is the recommend a friend/share app. At the top of the page the app will give your customer the option to share or check the history. It is defaulted to share. The history will allow the customer to keep track of the people that they have sent the app to or the people that have downloaded the app from a social post the posted. It will say share (Your name) app and earn (amount for referral). Below that it says individual and give them the option to click social. If the customer clicks on social, it has a pre-made post for them to share. The customer just clicks the social media platform they want to post to. Once shared on social media, if anyone clicks on it and downloads your app from that post you will receive an alert in your tool kit. In your activity timeline, It will display the persons name that has downloaded it and will let you know who the referral was. The referral will be the person that posted it in social media.

The 9^th icon is your website. This will guide the customer back to your website, opening a internet window.

The 10^th icon is your reviews. This will guide your customer back to your website where all your reviews are.

The 11^th icon is the loan calculator. This gives your customer and prospects the ability to see what their payment would be based off the vehicle price, down payment, the term (in months), and the interest rate they may or may not get. At the bottom of the screen it has a calculate button. Once clicked it will let the customer or prospect know what their monthly payment is, the total interest to pay, and the total amount financed. In your activity timeline on your tool kit, you will get a notification that (customer) just calculated payments for Price= (vehicle price) months= (the term) monthly payment= (the payment that was calculated). This will help you to know what type of payment, the amount of money down, term, and vehicle price the customer is wanting.

The 12th icon is shop (it has a car as the icon). This will guide your customers to your inventory in your website where they can search for the vehicle of their dreams.

The 13^th icon is blogs. This will guide your customer back to your website where they can read all your education blogs that you post daily.

The 14^th icon is the brochures. This will allow the customer to download the brochure of the vehicle they are researching. The customer just selects the vehicle make, model, and year and presses the download button. It will automatically open the brochure for the vehicle they have selected!

TOOL KIT

In your tool kit click on activity timeline. You will see a list of all your activity from your tool kit and app. If you click the drop-down menu where it says all activity types, this is the default, you will be able to funnel what you are looking for. If you want to see all the activity from your app just select My App. It will break down the activity in your app in chronological order.